Pick-Up Instructions

We monitor your flight number, so we’re aware if you're on time, early, or delayed. If your flight is bumped or canceled, let us know your plans, and we’ll adjust accordingly.

We'll meet you in the standard pick-up zone, just like you would if a friend or family member were picking you up. Unless you requested us to meet you inside, we'll typically be located towards the Hertz end of the pick-up zone, in Lane 1. This lane is on the terminal side, closer to the terminal than the car park. It's referred to as the Ride Share lane.

Please note that traffic and conditions can vary, so we'll be in touch with you when we arrive to confirm our exact location.

Here is a map for your reference.