Pick-Up Instructions

We monitor your flight number so we know if you're on time, early, or delayed. If your flight is bumped or canceled, let us know your plans, and we’ll adjust accordingly.

Melbourne Airport T1, T2 and T3

We'll meet you in the standard pick-up zone, just like you would if a friend or family member were picking you up. Unless you requested us to meet you inside, we'll typically be located towards the Qantas end of the pick-up zone, in Lane 1. This lane is on the terminal side, closer to the terminal than the car park. It's referred to as the Ride Share lane.

Please note that traffic and conditions can vary, so we'll contact you when we arrive to confirm our exact location.

Here is a map for your reference

Melbourne Airport T4

Turn right as you come out of the T4 terminal and walk towards the escalators heading up to Level 1 of the T4 carpark (up above the buses)

Please note that traffic and conditions can vary, so we'll contact you when we arrive to confirm our exact location.

Here is a map for your reference